Privacy Policy

Effective Date: July 15, 2026

Sterling Oaks (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Telephone number
  • Mailing address
  • Information submitted through contact forms
  • Any other information you choose to provide

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • Website usage information collected through cookies or similar technologies

How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests
  • Provide information about Sterling Oaks
  • Improve our website and services
  • Monitor website performance and security
  • Comply with legal obligations
  • Prevent fraud or misuse of the website

We do not sell your personal information.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.

Cookies may be used to:

  • Remember user preferences
  • Measure website performance
  • Improve website functionality
  • Understand how visitors use the site

You may disable cookies through your browser settings, although doing so may affect certain website features.

Our website may use Google Analytics or similar analytics services to help us understand how visitors interact with the website.

Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

If online payments, resident portals, or other third-party services are available through our website, those services are governed by the privacy policies of their respective providers.

Information Sharing

We may share your information:

  • With service providers who assist in operating our website
  • When required by law
  • To protect our legal rights or the safety of others
  • In connection with a business or organizational transition, if applicable

We do not sell or rent personal information to third parties.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing electronic data is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Your Choices

You may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal requirements
  • Opt out of receiving non-essential communications

To exercise these rights, please contact us using the information below.

Children’s Privacy

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If we learn that personal information has been collected from a child under 13 without appropriate consent, we will delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Sterling Oaks
1551 Palmetto Dr.
Portage, MI 49002
(269) 254-4328